Frequently Asked Questions

1. What is mobile personal training?

We bring the training to you. Instead of driving to a gym, you get professional coaching in your home, backyard, office, or even a local park. We supply the essential equipment, design the workout, and keep you accountable.


2. Do I need my own equipment?

No. We provide versatile tools like kettlebells, dumbbells, resistance bands, and TRX systems. If you have your own gear, we’ll incorporate it, but you don’t need anything to start.


3. How does billing work?

HMBL FLX runs on a monthly recurring subscription. Your card is charged automatically each month on your renewal date until you cancel.



4. Can I cancel anytime?

Yes. You can cancel your subscription at any time. However, there are no refunds or prorated refunds for mid-month cancellations. Your subscription remains active until the end of the billing cycle.



5. Do sessions rollover if I miss them?

No. Sessions do not rollover into the next week or month. If you don’t use them, they are forfeited.



6. What if I need to cancel or reschedule a session?

We require at least 24 hours’ notice. Any rescheduled session must happen within the same week. Sessions don’t carry forward into future weeks or months.



7. What if I cancel late or don’t show up?

Sessions canceled with less than 24 hours’ notice or no-shows may be considered completed. This protects fairness and keeps schedules consistent.



8. Can HMBL FLX refuse service?

Yes. While your subscription remains active through the end of the billing period, HMBL FLX reserves the right to withhold service at its discretion (for reasons like repeated no-shows, unsafe behavior, or policy violations).



9. Where can we train?

Anywhere that’s safe, private, and has enough space to move—your living room, garage, backyard, or a quiet park. We’ll help you figure out the best option.



10. Do you offer virtual training?

Yes. If in-person isn’t possible, we can coach you virtually and design workouts for travel or at-home execution.



11. What if I’ve never trained before?

That’s exactly who we serve best. Most clients start as beginners. We focus on safe, foundational movements before progressing into heavier or more complex training.



12. What if I have an injury or medical condition?

We adapt workouts to your needs. If your doctor or physical therapist gives restrictions, we’ll design training around them. Safety always comes first.



13. What results can I expect?

Clients usually notice improvements in energy, strength, and mobility within 4–6 weeks. Long-term results depend on consistency with training, nutrition, and recovery.



14. How long are sessions?

Standard sessions are 60 minutes. We also offer shorter workouts for clients with tight schedules.



15. Do you provide nutrition coaching?

We offer nutrition guidance on habits, portion control, and fueling for performance. For medical conditions or meal planning, we refer to licensed dietitians.



16. How do you keep sessions safe?

Every workout includes a warm-up, proper progressions, and close monitoring of form. Trainers are certified, insured, and CPR/AED trained.



17. Is there a contract?

No long-term contracts. Memberships are month-to-month. You can upgrade, downgrade, or cancel any time, subject to the policies above.